This document sets out the shipping policy that applies to customers that make a purchase at https://brownbake.com/. If you have any questions, please contact our customer service team on +917340085555 or info@brownbake.com.

Shipping Options & Delivery Costs

We offer the following shipping options – you will be asked to select a shipping method at checkout.

Shipping rates

Free Delivery charges within 5km,
50/- Delivery charges above 5km,
100/- Delivery charges within 8km to 12km,
If you order something for delivery from any other states, then the cost of its transport will have to be brone by the customer.

Order Processing Time

All orders placed within 10:00 AM – 08:00 PM Sunday to saturday (All days in week) are processed and dispatched the same day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order.
We are sorry but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees.We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate
these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.